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Our Research

The InSite system is a workflow and open source publishing system for getting the most out of an interview.

The workflow is a set of best practices for recording, transcribing, and organizing interviews. This workflow dovetails with an open source publishing system that allows audiences to efficiently navigate and search text, audio and video, and share any portion in context.

The system came out of a quest to answer this question:

What if interviews were more accurate, transparent and useful for journalists and audiences?

Our report details the quest:

The Interview:  A Report

Part 1: Journalism Cornerstone – and Roadblock, provides an overview

Part 2: Wrestling With the Interview Process, is a detailed look at reporters’ needs, wishes, and struggles with managing interviews

Part 3: Developing InSite, is a detailed look at how we applied our research to building the InSite system

Here’s more about the technologies we’re using and monitoring:

 InSite: A Guide for Recording, Transcribing and Publishing Interviews  is step-by-step guide to using InSite

Technology to Watch  is a list of of the promising technologies we are monitoring, and why

The Site Colophon  details the open source publishing system

See InSite in action:

Navigate an oral history video by clicking on its transcript. When you select and copy a transcript quote it automatically includes a direct link to that quote. Click the direct link to see and hear the quote in context.

Although we designed the InSite publishing system to make interviews more usable and transparent, the system can also be used to provide interactive transcripts for any audio or video, including podcasts and documentaries.